Testimonials

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "While travelling through New York, returning home from vacation, the engine light came on on our 2015 Road Glide. I called your dealership and was greeted with very pleasant and understanding staff. We were instructed to wait for the trailer to bring us in to the dealership. The driver was friendly and very professional. When we arrived at the shop the parts and service people were able to diagnose the issue with our bike and had the parts in stock. Our bike went right in the shop and work began. We were given a loaner bike and went to lunch. When we got back to the shop it was only a short time before the repairs were complete and we were back on the road.
    I would like to thank your entire staff for reconfirming that we made the correct decision purchasing a Harley Davidson motorcycle.

    Thanks again,
    Gary and Sue Como"

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    Gary Como - Warren, MA
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    Victor Benson - SCHENECTADY, NY
  • "Just purchased my 08 Road King Classic and both Wayne and BJ were excellent help and went out of their way to help me. The girl in the clothing department was very friendly and help with me buying a new coat. I couldn't have asked for a better experience in buying a new bike. Five Stars."

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    David Wetsel - Gansevoort, NY
  • "Was in the area for Americade when my 2012 Switchback wouldnt start- loaded the bike up and waited for dealer to open- Was immediately helped and they even took the time to call Wisconsin to help cover the problem. Everyone was very helpful and courteous THANKS ADIRONDACK HARLEY"

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    Connie Lee - Caledonia, NY
  • "Kudos to Rick Saul and to all your employees. They are always cheerful, polite and helpful. Your crew in the parts dept were a big help when I wanted to install touring hard bags on my Softail Deluxe. Your Wednesday night summer events were a big hit. I attended your class night on tires, the tech did a great job. Keep up the great work and please don't change your customer friendly ways."

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    Mike Gaggi - rotterdam, NY
  • "I would really like to thank Terri Post and Sarah Saul for helping me with an issue I had. My wife threw away a gift card she gave me for our anniversary by mistake. I spoke with Terri at first in the store. She led me to Sarah who promptly took care of me with getting another gift card issued. I did have the receipt which made all this happen. Their service was top notch and I very much appreciate it. I walked over to parts and purchased a forward control set for my Sportster with the gift card. Thank you all so much!!"

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    Jeff Hock - Johnstown, NY
  • "Another great experience buying my second HD from ADK Harley! Thank you all for making it happen again! Great dealership and fantastic service!"

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    Matt Roth - Johnstown, NY
  • "Best DEALER I Have Ever Been To. Friendly, Made To Feel At Home Very Helpful."

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    Thomas E Roehr - West Winfield, NY
  • "Always had a great experience stopping in over the last few years. Pleasant and knowledgeable staff and always seemed to have what I needed. I live in Brooklyn and have a camp on the Great Sacandaga, can't wait for the new place to open. Let me know we will all come up from Brooklyn. George, Brooklyn, NY"

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    George Shea - Brooklyn, NY, NY
  • "I just wanted to thank Joe P.for selling me my Fatboy.It's like riding my reclining chair with handlebars.I've owned 5 different Harleys over the years but I must say this is the best one I've owned.I'm excited to buy new toys for it.I'll never deal with any one else.Thanks again guys."

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    Dennis Ackernecht - Johnstown, NY
  • "I just wanted to thank everyone at Adirondack Harley- Davidson for not only selling me a fantastic motorcycle, but for making the experience easy and fun. Everyone was very nice and they made me feel like I was not just buying a bike but making some new friends as well. Thanks again! -Matt Roth"

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    Matthew Roth - Johnstown, NY
  • "I purchased my third bike from ADK and have yet to have a complaint. Joe Cuomo is excellent and will go out of his way to give you the best deal possible. The parts department is top notch and I know the service department is also great. I can't wait to hear that 2011 Wide Glide with the Vance and Hines exhaust and the Screamin Eagle heavy breather. Thanks to all for making me happy for a third time. Now, if y'all could make the snow go away..."

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    Jeremy Jasper - Amsterdam, NY
  • "From the time I walk into the store until the delivery of my bike, my exsperience at Adirondack Harley-Davidson was great. The used bike experience was as enjoyable as if it was new. My saleman was very caring and helpful to me being a new Harley owner. When this bike is paid off I plan on purchasing my next bike from them."

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    Darrell Perkins - Queensbury, NY
  • "I enjoy going into your dealership for everything I need.The sales staff are great people."

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    Dennis Ackernecht - Johnstown, NY
  • "ADK is a super dealer with a top notch staff. I would recomend them to any one that needs survice or wants to buy a new or pre owned bike. They are just great people to do business with. I love my new ROAD GLIDE ULTRA !!!"

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    Douglas Doesburg - Gloversville, NY
  • "We just our 5th bike 08 RoadKing. WOW what a ride! Reasonably priced, Easy financing, Knowledgable staff, but most noted the willingness to talk with us and help us at every turn in the road. Outstanding H.D. Dealer and will HIGHLY RECOMMEND to others interested in a purchase. Thanks to Joe & Joe in sales for helping us make it happen."

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    James Eskdale - Amsterdam, NY
  • "Joe Cuomo was extremely helpful in the selection and purchase of my dream bike. I visited other Harley dealers in the area and choose Adirondack based on my experience. Thank you! I love my bike!"

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    Kimberly Mcfarlane - Gansevoort, NY
  • "Thank you, Thank you, Thank you is all I can say. Everybody at ADK Harley-Davidson was wonderful to deal with. In June 2009 it was finally time for me to realize a life long dream, buying my 1st Harley. Over the years I have been in other shops and wasn’t pleased with there attitude! But my experience at ADK was wonderful!! The sales department took the time to sell me a 06 road king it was all he said and then some. Even though at this point I have only purchased one Harley (it’s not my last) every body knows me and my wife by name. How?? Dedication to there customer that’s how!! .again thanks to all at ADK Harley you all are a class act. Spring is hear see ya soon happy trails."

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    Carl Bryant - richmondville, NY
  • "WOW, JUST A NOTE TO SAY HOW GREAT THE PEOPLE ARE AT A.D.K.HD. I WOULD LIKE TO THANKS GLENN,JOE IN SALES,GABE ,CHRIS,CHAD AND MARK,THAT IS A TEAM THAT BEATS NO ONE. WITH JUST BUYING A NEW ELECTRA GLIDE CLASSIC 2009, WOW JUST WOW, ITS LIKE A RIDE ON A MAGIC CARPET RIDE, JUST HOLD ON I FEEL LIKE A GENIE LOL LOL .THANKS FOR MY 1000 MILE SERVICE I CAN FEEL THE DIFFERANTS THAT IT MAKES WHEN YOU DO YOUR SERVICE ON TIME WITH A GREAT STAFF AT ADIRONDACK HARLEY-DAVIDSON. HAPPY TRAILS FRANK"

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    Frank J. Fodera Sr - Ballston Spa, NY
  • "Good and fast service in sales dept. Parts dept. very knowledgeable,"

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    Douglas Doesburg - Gloversville, NY
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