where the mountains meet the road!
Just purchased my 08 Road King Classic and both Wayne and BJ were excellent help and went out of their way to help me. The girl in the clothing department was very friendly and helped with me buying a new coat. I couldn't have asked for a better experience in buying a new bike. Five Stars.
Was in the area for Americade when my 2012 Switchback wouldn’t start- loaded the bike up and waited for dealer to open- Was immediately helped and they even took the time to call Wisconsin to help cover the problem. Everyone was very helpful and courteous THANKS ADIRONDACK HARLEY
Kudos to Rick Saul and to all your employees. They are always cheerful, polite and helpful. Your crew in the parts dept were a big help when I wanted to install touring hard bags on my Softail Deluxe. Your Wednesday night summer events were a big hit. I attended your class night on tires; the tech did a great job. Keep up the great work and please don't change your customer friendly ways.
"I would really like to thank Terri Post and Sarah Saul for helping me with an issue I had. My wife threw away a gift card she gave me for our anniversary by mistake. I spoke with Terri at first in the store. She led me to Sarah who promptly took care of me with getting another gift card issued. I did have the receipt which made all this happen. Their service was top notch and I very much appreciate it. I walked over to parts and purchased a forward control set for my Sportster with the gift card. Thank you all so much!!
Another great experience buying my second HD from ADK Harley! Thank you all for making it happen again! Great dealership and fantastic service!
Best DEALER I Have Ever Been To. Friendly, Made To Feel At Home Very Helpful.
Always had a great experience whenever I stopped in over the last few years. Pleasant and knowledgeable staff and always seemed to have what I needed. I live in Brooklyn and have a camp on the Great Sacandaga, can't wait for the new place to open. Let me know we will all come up from Brooklyn. George, Brooklyn, NY
I just wanted to thank Joe P. for selling me my Fatboy. It's like riding my reclining chair with handlebars. I've owned 5 different Harleys over the years but I must say this is the best one I've owned. I'm excited to buy new toys for it. I’ll never deal with anyone else. Thanks again guys.
"I just wanted to thank everyone at Adirondack Harley- Davidson for not only selling me a fantastic motorcycle, but for making the experience easy and fun. Everyone was very nice and they made me feel like I was not just buying a bike but making some new friends as well. Thanks again! -Matt Roth
I purchased my third bike from ADK and have yet to have a complaint. Joe Cuomo is excellent and will go out of his way to give you the best deal possible. The parts department is top notch and I know the service department is also great. I can't wait to hear that 2011 Wide Glide with the Vance and Hines exhaust and the Screamin Eagle heavy breather. Thanks to all for making me happy for a third time. Now, if y'all could make the snow go away...
From the time I walk into the store until the delivery of my bike, my experience at Adirondack Harley-Davidson was great. The used bike experience was as enjoyable as if it was new. My salesman was very caring and helpful to me being a new Harley owner. When this bike is paid off I plan on purchasing my next bike from them.
I enjoy going into your dealership for everything I need. The sales staff are great people.
ADK is a super dealer with a top notch staff. I would recommend them to any one that needs service or wants to buy a new or pre owned bike. They are just great people to do business with. I love my new ROAD GLIDE ULTRA!!!
We just bought our 5th bike 08 RoadKing. WOW what a ride! Reasonably priced, Easy financing, knowledgeable staff, but most noted the willingness to talk with us and help us at every turn in the road. Outstanding H.D. Dealer and will HIGHLY RECOMMEND to others interested in a purchase. Thanks to Joe & Joe in sales for helping us make it happen.
"Joe Cuomo was extremely helpful in the selection and purchase of my dream bike. I visited other Harley dealers in the area and choose Adirondack based on my experience. Thank you! I love my bike!
Thank you, Thank you, Thank you is all I can say. Everybody at ADK Harley-Davidson was wonderful to deal with. In June 2009 it was finally time for me to realize a lifelong dream, buying my 1st Harley. Over the years I have been in other shops and wasn’t pleased with their attitude! But my experience at ADK was wonderful!! The sales department took the time to sell me a 06 road king it was all he said and then some. Even though at this point I have only purchased one Harley (it’s not my last) everybody knows me and my wife by name. How?? Dedication to their customer that’s how!! .again thanks to all at ADK Harley you all are a class act. Spring is here see ya soon happy trails.
Wow, just a note to say how great the people are at ADKHD. I would like to thank Glenn, Joe in sales, Gave, Chris, Chad, and Mark. That is a team that beats no one. With just buying a new Electra Glide Classis 2009. Wow, just wow. It’s like a ride on a magic carpet. Just hold on, I feel like a genie, lol lol. Thanks for me 1000 mile service. I can feel the difference that it makes when you do your service on time with the great staff at Adirondack Harley-Davidson. Happy trails Frank.
Good and fast service in sales dept. Parts dept. very knowledgeable.
I purchased stopped in the store while I was on vacation during July. I ordered some accessories for my 2009 Fat Bob. The person who waited on me in the parts dept. took the time necessary to find exactly what I had been looking for. I stopped at another Harley-Davidson dealer looking for the same part and was told I was out of luck. With this purchase you have earned a customer. I plan on having my 1000 mile service done there very soon. I have already had my motorcycle in for a state inspection. Thanks very much.
The best HD dealership experience and support staff I have ever encountered!! I highly refer ADKHD to everyone I come across!!! Thank you ADKHD
I encountered a pleasant friendly experience when I bought a helmet. A very knowledgeable sales rep came to help and answer questions about what I needed and how exactly it should fit. What I chose wasn't in stock. It was ordered and at the end of the week I got a call telling me it was in and ready to pick-up. Thank you.
Good Good Good The staff are like a family of H.O.G. LOL LOL Glen, when buying a Harley or anything with your purchase. Chris, Cabe, & of course Eric I know I left out some people but even the service dept. know me by name. Anytime I have been at Adirondack Harley Davidson it’s like good friends willing to help all the time. It’s just great service & people. That’s what makes the difference. HAPPY TRAILS Frank J. Fodera
(This bike sale was a surprise gift for Christmas) WHAT A GREAT THING YOU AND MY WIFE DID I NEVER EXPECTED ANYTHING LIKE THIS AND IT WAS A GREAT SUPRISE THANK YOU AGAIN AND HAPPY RIDING
"I wanted to thank everyone who helped us out on the way to Americade in June 2008. I had smashed my 2008 Heritage Softail on the way to the event because of the throttle sticking. My husband and I, along with a few of our friends stopped at your dealership to see what was wrong with the bike and you people were AWESOME!!!! The service advisor put all of his technicians on my bike to diagnose the problem and then you tried everything to replace the cable that was too short and had caused the problem. You got us back on the road and reassured me that I would not have any more problems until I got back home to get the bike repaired properly. I wanted to let you know that I made it back to Canada fine, the dealership fixed my bike and I managed to put over 12,000km on the bike since my accident. My husband and I just wanted to thank all of you once again and to let you know that your kindness and professionalism did not go unnoticed. We will see you again next year - we are going to do the trip again - hopefully without any incidences. Forever grateful, Pat and Arla Whalen
We were on day ten of our road trip and stopped in to see if you had a kick stand locking mechanism for my '03 Heritage Classic. You had the part when several others did not - you cleared a hoist to change bike fluids along with installing two new tires and rear brake pads....all without an appointment. Also changed my buddy's rear tire. While waiting - Then, you even rolled out the BBQ and fed the three of us! Your customer service was second to none and here in Ontario we have certainly spread the word. Just a word of Thanks again -> top drawer service!!! Wess Dore Chatham, Ontario
Glenn and Eric are two great guys. I entered the showroom and was greeted as if they knew me. Glenn sat down with me and got me what I wanted, an 08 Night Train. Eric was great in helping me. He guided and suggested to me all the right way in getting the look that I was looking for, with all the add-ons and change out. If anyone is looking, I will be directing them to Adirondack, and to talk to Glenn and Eric. Thank you guys, the bike is great. I'll be stopping in as much as I can, just to talk, if not to add more to the bike.